💰 Billing & Subscription

Manage Your Malwarebytes Subscription

View your plan, update payment methods, cancel subscription, or request a refund. Get billing support 24/7.

Current Plan: Malwarebytes Premium

Protecting 3 devices • Windows, Mac, Android

✓ Active

Next billing date: May 15, 2026

$39.99/year

Auto-renewal ON

Subscription Plans

Choose the Right Plan for You

🆓

Free

$0/month

Forever free

Manual virus scans
Malware removal
Basic protection
Community support

Premium

$39.99/year

Billed annually • Save 40%

Real-time protection
Ransomware protection
Web & phishing protection
24/7 priority support
Automatic updates

👨‍👩‍👧‍👦

Family

$59.99/year

Up to 5 devices

All Premium features
Protect 5 devices
Centralized management
Family dashboard
Priority support

Billing Management

Manage Your Account

💳

Update Payment Method

Change your credit card or payment information for automatic renewal.

Update Payment →

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Invoice History

View and download all your past invoices and receipts.

View Invoices →

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Cancel Subscription

Cancel your automatic renewal. You'll keep access until the end of your billing period.

Cancel Plan →

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Request Refund

60-day money-back guarantee. Submit a refund request.

Request Refund →

Refund Policy

60-Day Money-Back Guarantee

📋 How to Request a Refund

Malwarebytes offers a 60-day money-back guarantee on annual subscriptions. If you're not satisfied, you can request a full refund within 60 days of your purchase date.

To request a refund:

Sign in to your Malwarebytes account
Go to Billing → Subscriptions
Click "Request Refund" next to your subscription
Or contact billing support via live chat

Refunds are typically processed within 5-7 business days and credited back to your original payment method.

Billing FAQ

Frequently Asked Questions

How do I cancel my Malwarebytes subscription?

Sign in to your account, go to Subscriptions, click "Cancel" next to your active plan. You'll keep premium features until the end of your billing cycle.

Can I get a refund if I cancel?

Yes! Malwarebytes offers a 60-day money-back guarantee. If you cancel within 60 days of purchase, you'll receive a full refund.

How do I update my payment method?

Go to Billing → Payment Methods in your account dashboard. You can add, remove, or update your credit card information there.

When does my subscription renew?

Your subscription renews automatically on the anniversary of your purchase date. You'll receive an email reminder 7 days before renewal.

What payment methods are accepted?

Malwarebytes accepts Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay for subscriptions.

How do I get a billing invoice?